Thank you for choosing Su-vastika as your trusted partner in providing top-notch inverters, UPS and Energy Storage solutions. We understand and respect your privacy rights, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our products, services, websites, and applications.

1. Information We Collect

1.1. Personal Information: When you engage with Su-vastika’s products and services, we may collect personal information such as your name, contact details, email address, shipping address, and billing information.

1.2. Usage Information: We collect information about your interactions with our websites, applications, and services, including your IP address, device information, browser type, pages visited, and access times.

1.3. Cookies and Similar Technologies: We may use cookies and similar technologies to enhance your experience, personalize content, analyze trends, and administer our websites. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

2.1. Providing Services: We use your personal information to deliver the products, services, and support you request, including processing orders, providing technical assistance, and responding to inquiries.

2.2. Improving Experiences: We analyze usage data to understand customer preferences, optimize product performance, and enhance user experiences.

2.3. Communications: We may send you important updates, announcements, and promotional offers related to our products and services. You can opt out of marketing communications at any time.

3. Information Sharing

3.1. Third-Party Service Providers: We may share your information with trusted third-party service providers to facilitate transactions, deliver services, or perform functions on our behalf. These providers are contractually obligated to maintain the confidentiality and security of your information.

3.2. Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.

4. Data Security

4.1. Security Measures: We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

4.2. Data Retention: We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

5. Your Privacy Choices

5.1. Access and Correction: You may review, update, or correct your personal information by contacting us directly.

5.2. Opt-Out: You have the right to opt out of certain data processing activities, such as marketing communications. Please contact us to exercise your preferences.

6. Children’s Privacy

Su-vastika’s products and services are not directed towards individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material updates by posting the revised policy on our website or through other appropriate channels.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at info@suvastika.com / +91 9711774744.

By using Su-vastika’s products and services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

9. Account Deletion

If a user wishes to delete their account, they can do so by logging into their account. We provide an account deletion option within the user settings. By using this option, the user can permanently delete their account, which will result in the removal of all associated data and revoke their access to the portal.

Please note that once the account is deleted, this action is irreversible, and the user will no longer be able to recover any information.